A chatbot solution for e-commerce websites to grow sales and improve customer experience.
Use chatbots to inform customers about special offers, help them choose a product, and influence their buying decision.
Provide customers with instant answers at any time to improve their experience and gain trust.
Offer your customers support on the checkout page to help them complete their purchases.
Multiple websites
If you have several e-commerce websites, you can add chatbots to each of them at no additional charge and manage all the settings and chats in a single app.
Proactive messages
Send automatic chatbot messages to your online retail store visitors. Promote special offers, attract more leads, and guide them through the sales funnel.
Visitor info
Automate data collection with chatbots. Collect visitor emails, phone numbers, and other info about your buyers during a chatbot conversation.
Multilingual
Launch your e-commerce chatbot in different languages and attract more international customers. Automatically display the widget in your visitors’ browser language and make it easier for them to start a chat.
Reports
View reports on your e-commerce chatbots, analyze engagement rates, and optimize bot scenarios to achieve better results.
Integrations
Connect Chaport to third-party apps you use for your e-commerce business. Use chatbots to collect customer data and automatically pass it to your CRM, email marketing system, etc.
GDPR
If you work with the European market, you have to meet the requirements of the GDPR. Chaport provides all the necessary features to make your use of chatbots GDPR-compliant.