Gain a competitive advantage in the beauty industry by providing customer service via live chat.
Inform your website visitors about special offers and discounts directly in the live chat.
Get more clients by greeting your prospects on your website and inviting them to visit your beauty and spa center.
Quickly answer customer questions about your beauty salon services, gain trust, and get regular customers.
Group chats
Chaport Live Chat allows several operators to join a chat. It’ll help your team overcome objections, provide better customer service, and make more sales.
Live chat
Some people prefer texting to talking on the phone. Adding Chaport Live Chat to your beauty parlour website will help you get more clients and lower your phone bills.
Chat ratings
Let your customers rate their chat experience and see if they are happy with your beauty salon services and live chat support.
Offline messages
Add Chaport Live Chat to your beauty salon website and let your visitors leave appointment requests even outside your working hours.
Chatbots
Use chatbots to provide instant responses anytime and never miss a client.
Emoji
People don’t see each others’ facial expressions while chatting. That’s why some messages may seem cold or rude. Emoji will help your team add more personality to their messages, show your customers you care, and increase customer satisfaction.
Knowledge base
Create a help center for your clients where they can easily find information about your beauty treatments, products, opening hours, etc. Embed the help center directly in the live chat widget to make it accessible from every page of your beauty salon website.