Live chat software for the web hosting business that helps you improve customer service and make more sales.
Chat with your prospects in real time, help them choose a hosting plan, and close more sales.
Quickly respond to customer questions 24/7 and assist your clients with transferring their websites to your website hosting platform.
Show your customers that you are always ready to help them, answer security-related questions, and gain trust.
Typing insights
Sometimes it is hard for clients to put their thoughts into words. They can rewrite a message several times before finally sending it, but in the end, the message can still be unclear. Chaport allows you to see what your visitors are typing even before the message is sent. It’ll help you better understand your customers’ needs, provide excellent support, and make more sales.
Saved replies
Chaport Live Chat for the hosting business allows your sales and support teams prepare replies to the most common questions, send answers in a few clicks, and save time for the chats that require more attention.
Knowledge base
Create a help center for your customers and provide them with easy access to FAQs, how-to guides, and other important information about your web hosting services.
Reports
Analyze the chat activity on your hosting website with detailed statistics on the chat volume, engagement rates, customer satisfaction, and more.
Integrations
Chaport Live Chat has JavaScript and REST APIs that allow you to integrate Chaport with your hosting website and third-party apps more closely. You can also connect Chaport to 4,000+ apps via Zapier.
Customer service
Check out Chaport’s help center or contact us if you have a question. Whether you are a free or a paying client, our support team will provide fast responses and ensure your understanding of our product.
