Live chat for SaaS companies that helps you provide better support and boost sales.
Gather leads by automatically reaching out to your website visitors and collecting their contact details.
Provide information about your products via live chat on your website and convert more leads into customers.
Promptly resolve customer queries via web chat on your SaaS website and improve customer experience.
Auto-invitations
Chaport Live Chat allows you to send automatic messages to your website visitors informing them about your current discounts and special offers. It’ll help you engage your prospects in a chat and boost your sales.
Multiple websites
If your SaaS company has several sites for promoting different products and services, you can install Chaport Live Chat on each one at no additional charge. Your sales and support managers will be able to answer customer questions coming from different websites in a single app.
Chatbots
Create custom chatbots to automate your support, promote your SaaS products, and generate leads 24/7, even when you’re offline.
Knowledge base
Create a centralized knowledge base with FAQs, how-to guides, and other help articles to equip your customers with the most important information about your SaaS product. Embed a help center into your live chat to make the articles accessible from anywhere on your website.
Multilingual
Expand your business by selling globally. In Chaport the live chat widget automatically displays in a visitor’s browser language making it easier for the foreign users to initiate a chat with you.
Feedback
Receive feedback from your users via the live chat on your SaaS company website. It’ll help you find out what additional features they require and improve your products and services.