Install the chat widget on Joomla

To install Chaport on Joomla, do the following:

  1. Click here to download the Joomla extension.
  2. Go to your Joomla dashboard.
  3. Click on Install extensions on the left side of the dashboard.
  4. Upload the chaport-joomla.zip archive.
  5. Go to Extensions → Plugins.
  6. Find the Chaport Live Chat plugin.
  7. Enable the plugin by clicking on the cross next to it.

Configuring the plugin

Method #1. Configuring the plugin using the app ID

  1. Go to chaport.com and register your account.
  2. Go to Settings → Installation Code and click on Copy App ID.
  3. In your Joomla dashboard, go to Extensions → Plugins.
  4. Click on Chaport Live Chat.
  5. Paste the copied app ID into the App ID field.
  6. Click on Save.
  7. Open your website and make sure the chat icon is displayed in the lower right corner.
  8. Done!

Method #2. Configuring the plugin using the installation code

Choose this method if you are going to use Chaport JavaScript API.

  1. Go to chaport.com and register your account.
  2. Go to Settings → Installation Code and click on Copy Installation Code.
  3. In your Joomla dashboard, go to Extensions → Plugins.
  4. Click on Chaport Live Chat.
  5. Paste the copied installation code into the Installation Code field.
  6. Click on Save.
  7. Open your website and make sure the chat icon is displayed in the lower right corner.
  8. Done!