Terms and conditions

Terms and conditions acceptance

1. Chaport Inc. (“Chaport”, “we”, “us”, “our”) renders services via our websites (including www.chaport.com), products and applications (the “Services”) on principles set out in this Terms and conditions document (collectively, with Chaport’s Privacy Policy, located at www.chaport.com/privacy, the “Agreement”).
2. By accepting these Terms and conditions, the user of Services (“user”, “you”, “your”) confirms to have read, understood and accepted its contents.
3. Accepting these Terms and conditions is a condition to use Services.
4. All users are obliged to observe these Terms and conditions.
5. Chaport reserves the right, at our sole discretion, to modify or replace these Terms and conditions at any time. If a revision is material Chaport will provide at least 10 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Chaport’s sole discretion.
6. Further use of Services after additional modifications in the Terms and conditions have been implemented, shall constitute the consent to accept these modifications. Refusal to accept these modifications shall preclude the user from using the Services.

Services description

1. Chaport is exclusively entitled to decide on functionality, the use, subject matter and the range of particular services, products and applications as well as to cease rendering these services.
2. Chaport is exclusively authorized to decide on the contents and the nature of the software as well as to freely add, change or remove particular elements.
3. The materials appearing on Services could include technical or contents errors. Chaport does not warrant that any of the materials on Services are accurate, complete, or current. Chaport may make changes to the materials contained on Services at any time without notice. Chaport does not, however, make any commitment to update the materials.
4. The use of any new products and applications available on Services, after the user has accepted these Terms and conditions shall be subject to its provisions.

Access and the use of Services

1. Services are exclusively designated for business use and must be used only in accordance with their purpose, application and their general characteristics.
2. Services can be accessed solely by logging on our websites and applications.
3. Every user is assigned a particular password and login which must not be used by third parties without the user’s consent. The user is responsible for keeping and proper security of their password and login.
4. The user must be at least 13 years of age to be able to register and to access their Chaport account.
5. The user undertakes to use the Services in accordance with their use, purpose and in the manner consistent with both these Terms and conditions and provisions of currently effective law.
6. The user bears full responsibility for all contents, phrases and entries added to the network in connection with the use of Services.
7. The user understands, has become familiar with technical requirements necessary to use the Services and has no objections in respect thereof. The user is aware of risk and threats connected with electronic data transmission.
8. Chaport reserves the right to access individual users’ accounts for the technical and administrative purposes and for security reasons. The obtained information in such manner shall not be processed or made available to third parties unless required by provisions of law.

Payments

1. Chaport offers free and paid services.
2. Use of offered paid services is free of charge for the first 14 days (the “Trial Period”).
3. After the Trial Period if you wish to continue using Chaport’s paid services you have to subscribe to a premium plan of choice which includes these paid services.
4. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
5. The user shall be given a 14 day period notice of all changes in the price list.

Refund policy

1. Regardless of billing cycle, Chaport provides no refunds or credits for unused time of the Services or plan downgrades if user decides to close their account before the end of their subscription period.
2. There will be no exceptions in order to treat all users equally and to keep our administrative costs low for the ultimate benefit of our customers.

Account closing

1. The user may close their account at any time. Account closing means that the further use of the Services with the use of current password and login shall no longer be possible.
2. The user is responsible for closing their account.
3. Closing the account by the user before the end of settling period for which a payment has been made does not obligate Chaport to refund the amount for the unused period.
4. Chaport reserves the right to close user’s account due to gross infringement of the provisions of these Terms and conditions or in the event of illegal use of the Services.
5. Chaport shall not be liable for damage suffered by the user arisen due to the suspension or closing the account by the user or for other reasons arising from the user’s fault.

Guarantee and limited liability

1. Chaport guarantees the highest quality of its operations to ensure accessibility and continuity of Services in accordance with their use and purpose. No long distance data transmission, however, guarantees 100% security, continuity and accessibility of the Services.
2. Chaport does not guarantee compatibility of Services with other producers’ software. The user shall bear responsibility for the choice and consequences following from the use of other software including its applicability to user’s objectives.
3. Chaport does not review the messages that are being exchanged between parties (operators and customers). The message originator is the sole responsible of message contents. We strictly prohibit discrimination, hate, pornography and pedophilic messages and files to be exchanged through Services.
4. Chaport shall bear no liability in particular for:
   a) All negative consequences being the result of force majeure,
   b) Phrases and entries added to the network in connection with the use of the Services,
   c) Unlawful and inconsistent with these Terms and conditions users’ operations while using the Services,
   d) Disturbances in accessibility of the Services not caused by Chaport,
   e) Damage suffered by the user arisen due to the suspension or closing the account by the user or for other reasons arising from the user’s fault,
   f) Damage suffered by the user as a result of a third party using his data that enable him to access the Services,
   g) Damage following from the use or the impossibility to use the Services including damage actually suffered, the loss of expected benefits, data loss, damage or computer crash, the costs of substitute equipment and software, shut-down, company reputation infringement,
   h) Consequences of failure to perform or improper performance of obligations undertaken by other users even though such an obligation has been undertaken using Services.

Privacy policy

Principles of user privacy protection including personal data protection have been described in a separate Privacy Policy.

Final provisions

1. All disputes arising in connection with these Terms and conditions shall be primarily resolved amicably.
2. All disputes that cannot be amicably resolved shall be submitted for resolution by Common Court of Law at the location of Chaport registered office.
3. The provisions of Civil Code, the act on copyright and neighboring rights, an act on electronic services providing and other provisions of effective law shall be applicable in issues not governed by these Terms and conditions.