Live chat for car dealers that helps you provide customers with quick responses and make more sales.
Chat with your prospects even before they visit your car dealership to influence their buying decision.
Inform your auto dealership website visitors about special offers directly in the live chat.
Improve customer experience on your website by providing 24/7 expert automotive customer service.
Auto-invitations
Initiate more chats by sending automatic messages to your website visitors and increase sales and test drive bookings.
Live chat
Many customers prefer texting to talking on the phone. Reduce the burden on your call center and give your customers a new convenient way to reach you by adding a live chat for customer service to your automotive website.
Multi-channel
Integrate your live chat with popular messaging apps and offer automotive customer service across multiple channels. Respond to all messages in a single app without wasting your time switching between tabs and apps.
Offline messages
With Chaport Live Chat, you can stay connected with your customers even outside your car dealership’s working hours. Receive messages 24/7, collect customers’ contact details during your offline hours, and continue chatting when you are back to work.
Chatbots
Use chatbots to answer standard customer questions, collect visitor info, and let your team focus on more complex tasks.
Group chats
Customers can ask tricky questions. Invite another Automotive Sales Manager to a chat or join a group chat to provide excellent customer service even in the most difficult cases.
Credibility
Customers conduct research before buying. It means they may visit your website at any time to inquire about particular cars, parts, or services. Therefore, being available in a live chat 24/7 to answer customer questions will help you gain customers’ trust and close more sales.
