A live chat tool for marketing that helps you identify your customer’s needs to create better content for your website, qualify your leads, and make more sales.
Send personalized automatic messages to get more leads.
Qualify your leads by engaging them in a live chat.
Provide exceptional support via live chat, gain your customers’ trust, and let word of mouth do the rest.
Auto-invitations
Send personalized automatic pop-up messages based on specified rules to initiate more chats with your site visitors and get more leads.
Lead qualification
Find out whether your leads are actually your prospects by interacting with them in real time via the live chat on your website.
Chatbots
Create a custom bot that will proactively reach out to your visitors, convert them into leads, and transfer them to your sales reps.
Compatibility
Chaport Live Chat for marketing is compatible with all platforms. Just add a short code snippet to your website code or use our plugins to start chatting with your leads. If you have several sites, you can add the live chat widget to each of them at no additional charge.
Credibility
Happy customers tend to buy more and recommend your company to a friend or a colleague. Use Chaport Live Chat on your website to provide quality support. It’ll help you improve customer satisfaction, gain trust, and increase brand awareness.
Integrations
Chaport Live Chat for marketing allows you to pass the available info about your leads from your CRM to the chats so that your team could use it to personalize conversations. You can also pass contact details from the chats to your email marketing system and promote your products and services.
Visitor information
Monitor visitor behavior on your website and look through the previous conversations with your live chat operators. It’ll help you understand your customers’ needs and motivations and create better content and tailored marketing campaigns.
File Sending
Chaport Live Chat for marketing allows you to send images, advertising brochures, and other files to your leads directly in the chat.
Reports
Track the number of served and missed chats, see how many chats were initiated proactively, or view reports in Google Analytics.
Emoji
Messages with emoji attract more attention than plain text. Use them in auto-invitations to get more chats, increase engagement with your leads, and improve customer satisfaction.
GDPR
If you work with the European market, you have to meet the requirements of the GDPR. Chaport Live Chat has all the necessary tools to help your company be GDPR compliant.
