Create chatbots to capture more leads, boost conversion, and automate your customer service.
Initiate conversations and collect visitor contact details with zero human involvement.
Ensure your website visitors get fast responses whenever they contact you.
Automatically reply to common questions and route chats to live operators only when needed.
Scenario editor
Chaport provides a simple and user-friendly scenario editor that lets you easily create chatbots even if you have no programming skills.
Proactive messages
Let chatbots engage your website visitors even before they ask a question. Automatically generate, qualify, and convert leads. Offer help to existing customers.
Visitor Info
Use chatbots to collect names, emails, and any other information during a conversation, instead of making your website visitors fill out long pre-chat forms.
Live chat
Let chatbots answer common questions and transfer chats to human operators to handle more complex queries.
Integrations
Pass the data collected by chatbots to your CRM, email marketing system, and any other apps and services using Zapier or API.
Use cases & industries
Interact with your website visitors 24/7, reduce cart abandonment, and get more sales.
Automate your CS processes, deliver faster support, and increase your customer satisfaction.
Promote special offers, improve customer engagement, and boost your lead generation.
Proactively engage your visitors, acquire more customers, and start growing your business.
Boost your conversion rate and provide instant support 24/7 even when your team is offline.
Let your chatbots do all the routine work for you, free up your team’s time, and increase productivity.
A chatbot is a program that can interact with a user, simulating a human-like conversation. Today, chatbots are increasingly being used by businesses. Companies often install chatbot software on their websites and combine them with live chat to make communication with customers more effective. Chatbots can initiate conversations with visitors, answer their questions, collect information, and, if necessary, transfer chats to human operators.
The most common type of chatbot is a button-based chatbot. Such a bot works according to a specified scenario and offers the user to choose from several reply options that are presented in the form of buttons.
Read more: What is a Chatbot and How Does It Work?
Chatbots are a great automation tool that can boost your productivity and reduce the load on your team. There are many benefits of chatbots in customer support: they can handle repetitive customer queries, provide immediate responses, and work 24/7, even when your team is offline. Chatbots are also a perfect way to improve lead generation and conversion rates on your website. They can inform your prospects about your special offers, collect their contact details during the conversation, help them make a purchase, and transfer hot leads to your sales reps.
Not at all! Today, the market offers many chatbot builders that require little or no coding. For example, in Chaport, you will find a WYSIWYG editor where you can create a chatbot for your website in minutes. To install the chat widget, you just need to activate a plugin or copy and paste a short code snippet into your website.
Chatbots are available on Chaport’s Unlimited plan, which costs $75/month. We also provide a free 14-day trial period during which you can use all the advanced features, including chatbots. The trial period is automatically activated after registering a Chaport account.