If you have the Chaport app installed on your mobile device and your status is online, you will receive push notifications when a new message is received.

If you also run the desktop app, a push notification will be sent with a 30-second delay or won’t be sent at all if you read the message faster than in 30 seconds. We added the delay, so that you weren’t distracted by push notifications when working on a computer. If you want to remove the delay, please contact our support team.

If you have set working hours in your account settings, you won’t receive any push notifications on your mobile device during your off-hours.