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Email

Reply to customer emails directly from Chaport

Install

Documentation

With our email integration, you can effortlessly connect your mailboxes to Chaport and reply to all customer queries from your Chaport inbox. Make email communication as fast and easy as messaging.

Benefits

  • Reply to emails directly from the Chaport app, eliminating the need to switch between different tools.
  • Receive emails in the same inbox as chats, minimizing the chances of missing important messages.
  • Automatically assign emails to specific operators or teams based on predefined criteria.
  • Collaborate with your colleagues more efficiently: leave internal notes, invite your teammates, or transfer emails to other departments.
  • Use saved replies to speed up your response times and boost operator productivity.
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